Property Manager; High Rise

• Supervise on-site team members and establish clear specifications for maintenance and management services; continually evaluate service needs and performance.
• Set and uphold the highest standards of service delivery and performance through consistent oversight and personal follow-up.
• Maintain professional and productive relationships with the Board of Directors (BOD), unit owners, and vendors to support association operations.
• Maintain current knowledge of state statutes, regulatory requirements, and each client’s community documents, policies, and procedures.
• Monitor contracts regularly; evaluate and negotiate contracts effectively while ensuring vendor compliance (COIs, licenses, insured requirements) and maintain updated documentation.
• Prepare comprehensive management reports outlining administrative updates, financial overview, current property conditions, project progress, and clear recommendations.
• Lead Board meetings when required, in accordance with Robert’s Rules of Order, ensuring structure, compliance, and professionalism.
• Respond to phone calls and correspondence in a timely, professional, and customer-focused manner.
• Maintain complete, accurate, and well-organized property files and records in accordance with departmental systems, ensuring thorough documentation for future reference.
• Maintain and upload all documents into management support systems accurately and update accordingly.
• Monitor aging reports, support timely legal action when needed, and maintain accurate updates within the collection module.
• Organize and maintain accurate records, files, and association office communications in alignment with company standards.
• Update association communications regularly, including menu boards, newsletters, and association website updates.
• Develop and deliver professional presentations and supporting materials including reports, action plans, budgets, and bid analyses.
• Coordinate with headquarters support staff, attend monthly Manager meetings, build cross-department collaboration, prepare for and chair team meetings, motivate staff teamwork, and maintain equipment logs, inventory, and quarterly preventive maintenance manuals.

• High School Diploma Required
• Licensed (Community Association Manager) required for consideration. License per Florida Statues 468
• Two or more years of Community Association Manager (Licensed) experience or related business experience preferred.
• Proven experience in community management, property management, or related fields.
• Strong organizational and leadership skills with the ability to multitask effectively.
• Excellent communication and interpersonal skills to engage with homeowners, board members, and external stakeholders.
• Proficiency in fiscal management, budget development, and reporting.
• Advanced Knowledge of HOA regulations, compliance issues, and governance procedures.
• Ability to manage conflict resolution and maintain professionalism in challenging situations.
• Proficiency in Microsoft Office Suite and property management software is advantageous.
• Commitment to upholding ethical standards and promoting a positive community environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.