WingStop Shift Manager

Overview

Wingstop is a flavor-first brand established in 1994. The Shift Manager supervises the operations of a shift to ensure that food safety, product preparation, cleanliness and company standards are maintained. This includes working as at the cashier or cook position while supervising staff. Exceptional customer service is a major component of this position.

• Performs all tasks and responsibilities of a Wingstop crew member.
• Ensure that each Guest receives outstanding service by providing a Guest-friendly environment, including greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew-members.
• Assemble and package orders according to the Wingstop standard.
• Assist all other positions when necessary.
• Assist in keeping the kitchen clean throughout the shift.
• Ensure that all crew-members are health & safety conscious at all times.
• Resolve customer issues with efficiency and a good attitude.
• Be sure the store is clean resent and promote the Wingstop brand.
• Promote the Wingstop Brand and uphold the mandatory operating requirements.
• Enforce the Wingstop uniform and jewelry policy.
• Ensure that each guest has a positive, long-lasting impression of the Wingstop experience.

• License/Certification:
  Serv Safe Certification (Required)
• Shift availability:
  Day Shift (Required);
  Night Shift (Required)
• Weekends (Mandatory)
• Work Location:
  
  In person
• Job Types: Full-time, Part-time

• Dental insurance
• Employee discounts
• Tuition assistance
• Flexible schedule
• Paid training

Respectful workplace with a focus on guest experience and brand standards.