Head Waiter​/Waitress Miami, FL

About the Company

Royal Caribbean International has been delivering innovation at sea since its launch in 1969. Each successive class of ships is a record-breaking architectural marvel that revolutionizes vacations with the latest technology. Today, the cruise line continues to dial up the guest experience for adventurous travelers, offering bold onboard thrills, spectacular dining options, breath‑taking entertainment and world‑class accommodations. All while sailing exciting itineraries to 270+ destinations in 60+ countries on six continents.

Royal Caribbean has been voted Best Cruise Line Overall for 22 consecutive years by Travel Weekly readers. And Perfect Day at Coco Cay, its private island in The Bahamas, has been recognized as the Private Island Destination by Travel Weekly readers for five years running.

• Free accommodation.
• Free meals.
• Full training and support.
• Flights to and from the ship.
• Free laundry for uniforms.
• 6–7 months contract, 2 months' vacation.
• Special rates for your family and friends to visit onboard.
• Great opportunities to grow and make an excellent career onboard!

The ideal candidate is a Restaurant Supervisor/Assistant Restaurant Manager/Assistant Dining room Manager with a strong background in F&B, 5‑star Hotel/Resorts, and/or other cruise. As a Head Waiter/Head Waitress you will assist in supervising and coordinating the functions of the restaurant, providing courteous and professional service to guests, ensuring total guest satisfaction regarding food quality and service in accordance with company policies.

• Upkeep company standards while ensuring guest satisfaction.
• Trains, monitors and evaluates the crew members according to company standards.
• Attentiveness to guest's needs, necessities, special diets, allergies and guest celebrations.
• Deliver the best food experience to all guests and go above and beyond their expectations.

• Minimum of 3 to 5 years of experience in hospitality/restaurant, Supervisory or Restaurant Manager experience, preferably in a 4‑5 stars Restaurants/Hotels/Resorts.
• Excellent food and wine knowledge and experience in fine dining restaurants.
• Strong leadership skills and ability to manage international staff.
• Great communication in English, and any additional languages skills such as:
  Spanish, Italian, French, German or Portuguese.
• Good abilities of coaching, scheduling, organizing, staffing, controlling and evaluating skills.