Busser

Description

Awarded the Great Place to Work Certificate in 2024/2025 & 2025/2026

General Description Of Work

With delegated authority, reporting to the General Manager and the Restaurant Manager, the Busser is responsible for…

• Obtain service area assignment at the beginning of each shift.
• Promptly greet guests as they are seated and bring bread, butter and water to table.
• Remove used tableware between courses and provide tableware for next course.
• Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
• Between seating promptly clean tabletops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
• Inspect assigned restrooms every 30 minutes and clean as needed.
• Bag and haul trash to dumpster at designated times.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Thank guests as they are leaving
• Reports to work on time and as scheduled.
• Understands shift ends once approved by MOD.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

• Obtain service area assignment at the beginning of each shift.
• Promptly greet guests as they are seated and bring bread, butter and water to table.
• Remove used tableware between courses and provide tableware for next course.
• Clear tables after guests.
• Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
• Between seating promptly clean tabletops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
• Inspect assigned restrooms every 30 minutes and clean as needed.
• Bag and haul trash to dumpster at designated times.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Thank guests as they are leaving
• Reports to work on time and as scheduled.
• Understands shift ends once approved by MOD.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

• Interpersonal Skills - Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions.
• Written Communication - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information.
• Organizational Support - Follows policies and procedures;
  Completes administrative tasks correctly and on time;
  Supports organization's goals and values;
  Benefits organization through outside activities;
  Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources;
  Sets goals and objectives;
  Organizes or schedules other people and their tasks;
  Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.
• Dependability - Follows instructions,…