Assistant General Manager

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Full Time SFM, Miami, FL, US

About Sexy Fish Miami:

Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate.

The Role:

We're seeking a driven and hospitality-focused Assistant General Manager to join our leadership team and help drive operational excellence.

What We Offer:

• 401(k) Matching
• Paid Time Off
• Extra Perks – Restaurant discounts and more!

What You’ll Be Doing:

• Responsible for departmental logistics efficiency – monitor what works and what doesn’t and be flexible to adjust to achieve expected outcome with the approval of GM.
• Continually assist in creating new offerings for dining room guests based on demand and guest’s comments and feedback and/or current trends (suggestions for new menu options, brunch offerings, cocktails, etc.)
• Responsible for all new hire and existing staff training and materials generation to include menu dish descriptions, service manual updates, following up on on-going trainings, etc.

• Assist dining room staff during service and oversee the service and flow of entire restaurant by being present on the floor during all meal periods.
• Communicate all guest related issues or requests to the appropriate service staff and culinary team and guide them towards succession.
• Support dining room staff with any other tasks and resolve brought up issues.
• Personally liaise with all private dining contract contacts during PDR events.
• Personalize service by leading by example - using guest’s name, building relationships with loyal guests, checking on satisfaction by being involved and touching every single table.

• Direct daily work activities of all scheduled staff including management.
• Continually review performance of all staff - address shortcomings and recognize success.
• Serve as a role model and mentor by setting a positive example in all aspects of business and personnel management.
• Cultivate and nurture a management team who will uphold the service and hospitality standards.
• Work closely with the rest of the management to establish a group of hospitality minded employees who will develop and maintain our philosophy and values.
• Understand, follow and direct others in current safety procedures.

• Monitor and make sure the quality of food and beverages is at its highest.
• Responsible for overall grooming of service staff.

• Ensure accuracy of menus, wine list, beer and house cocktail lists and POS postings.
• In the absence of the General Manager – personally respond to all guest requests and/or complaints in a timely manner.
• Find a way to actively respond to all company/operation emails whenever possible and always in a professional manner (not on the floor in the view of the guests and not during the service).
• Participate and monitor POS reports regarding the daily performance of the restaurant.
• Attend all necessary meetings scheduled by Executive Leaders.

What We’re Looking For:

• 4+ years of management experience in a high-volume, upscale dining or hospitality environment
• Proven leadership skills with a focus on team development and guest satisfaction
• Strong understanding of restaurant operations, including scheduling, and inventory
• Excellent communication and problem-solving skills
• Ability to work evenings, weekends, and holidays as required
• Ability to grasp, lift, move, or push goods on cart/truck weighing up to 15 pounds.
• Ability to move safely in uneven terrain or in confined spaces.
• Ability to tolerate varying conditions of noise level, temperature, and illumination

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.