Longines Aventura Boutique - Luxury Sales Associate

Overview

The Company:
Longines has played a pioneering role in timekeeping technology, with a strong presence in sports and a reputation for elegance worldwide. Longines developed its first chronograph in 1878, which was quickly adopted by horse enthusiasts. In 1912, Longines helped shape the history of the sporting world by introducing the first timing mechanism automatically triggered by an electric wire. Today, the brand remains at the cutting edge of innovation, offering a combination of Tradition, Elegance, and Performance.

As a Sales Associate with Longines, you will demonstrate outstanding customer service as per brand standards, generate sales, merchandise and safeguard company assets. You will help client outreach initiatives, build brand awareness, and assist in daily store operations. All positions support and assist the management team in achieving customer service and sales goals. You will be the brand, inside and outside the boutique.

• Greet customers in a timely, professional and personable manner
• Provide a unique and special experience to all clients, offering an introduction to the brand
• Support store sales goals
• Support the boutique’s clienteling efforts by entering qualified presentations into the Client Log Book and capturing essential data (email, phone number, brand/reference)
• Assist in the sales process per established store protocols
• Communicate customer requests to management
• Assist in submitting daily reports and sales reconciliation
• Assist in processing and replenishing merchandise and monitoring counter stock
• Ensure all “Presentations” are properly documented for customer outreach
• Participate in merchandising projects (daily stock maintenance, display changes, product transfers, etc.)
• Support superior after-sale service and the “Thank You” program
• Work as part of a team
• Support asset protection and loss prevention in compliance with policies
• Maintain store appearance and ensure merchandise is neatly organized and attractively displayed
• All other duties assigned by Management

• Must have High School Diploma and/or equivalent
• Strong luxury retail jewelry and/or timepiece experience
• 3-5 years of sales experience; specialty luxury retail preferred
• Driven to deliver superior service and exceed customer expectations
• Ability to work well as part of a fast-paced team
• Excellent verbal and interpersonal skills
• Self-starter with good judgment; professional demeanor
• Ability to work with all levels of internal management and staff
• Clientele-building skills
• Basic computer literacy
• Flexible retail hours including weekends and holidays
• Ability to multi-task and adapt to changing priorities
• Self-motivated with minimal supervision
• Bilingual is a plus

• Excellent health, dental and vision insurance (employee and dependents eligible 1st of the month following 30 days; employer contribution)
• 401(k) with employer match after one year
• Company-paid life insurance and Long Term Disability
• Paid time off: 18 days per year, 1 month after 5 years
• Sick time and extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

Job Location:

Biscayne Boulevard 19501, 33180 Aventura, FL, United States

Company Address:
The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000, Miami, FL 33126, USA