Cashier, Miami

Overview

The Hermès Miami Boutique re‑opened in 2013 and focuses on providing extraordinary service to clients as part of the Southern Region. This position will report to the Operations Manager and work collaboratively with the sales and selling support teams to support the client experience in a fast‑paced, luxury environment.

• Accurately record point‑of‑sales transactions at the register: processing sales, sends, repairs, and assisting in preparation of opening and closing procedures with management.
• Consistently provide high levels of service to clients: prompt and friendly greeting, offer to assist, answer questions, and assist with wrapping and packaging at point of sale.
• Support the Sales Team by providing cashier service and support as required.
• Process payment transactions (cash, credit card, and other applicable forms) with a high level of compliance and accuracy.
• Process multiple types of transactional requests such as returns, exchanges, refunds, and tax refunds according to company policies and guidelines.
• Reconcile daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters and verifying amounts at the beginning and end of shifts.
• Input transaction and client information on the system and invoices accurately.
• Assist in preparing daily cashier reports.
• Answer phones in a timely manner and exhibit friendly and appropriate customer service.
• Support general store operations and other ad‑hoc duties as assigned.
• Promote teamwork and work closely with the store team.
• All other duties as assigned by the supervisor.

• 1 year retail experience, preferably in a luxury environment.
• Strong communication skills.
• Knowledge of operating a cash register or point‑of‑sale terminal.
• Good numerical sense, detail‑oriented, high levels of integrity, and meticulous in payment handling.
• Cash handling experience strongly preferred.
• Customer service oriented.
• Ability to multi‑task.
• Strong organizational skills.
• Computer skills:
  Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift between 0–25 lbs. without assistance.

The hourly range for this position is $24.56 to $27.14 per hour. Actual rates are determined based on the job, location, and individual experience.

• Commission and bonus incentives based on sales performance.
• Medical, Dental, Vision.
• Life Insurance and Disability.
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time).
• Paid Parental leave and transition time.
• 401(k) and Roth Retirement plan with company matching and profit sharing.
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support and more!

Hermès of Paris, Inc. is a proud equal‑opportunity workplace. Applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer. Personnel procedures and practices regarding training, promotion, transfer, compensation, demotion, layoff, or termination are administered with due regard to job performance, experience, and qualifications, but without discrimination on the basis of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status, or any other prohibited basis.

Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment, including identifiers, personal records, commercial information, professional or employment information, non‑public education records, and inferences drawn from your PI. We collect your PI for purposes including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at  Please do not submit resumes or applications to this email address.