Retail Sales Associate

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs, and profitability goals through effective customer service.
• Maintain high standards of customer experience in accordance with PUMA's Brand Values and service standards.
• Complete all required training programs, both domestic and global, to drive store results.
• Participate in Loss Prevention education and training programs, ensuring operational compliance and safety within the store.
• Communicate merchandise opportunities to the Store Management team.
• Participate in new store openings and closings; travel may be required.
• Process sales transactions accurately, operate the POS system properly, and ensure correct application of discounts.
• Handle incoming and outgoing merchandise efficiently.
• Ensure all visual and presentation standards are met or exceeded according to PUMA guidelines.
• Maintain the physical condition of the store and communicate maintenance needs promptly.
• Comply with all policies, procedures, and operational standards, maintaining a safe shopping and working environment.
• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

• 1-2 years of experience in a customer service-oriented retail environment, preferably in apparel or footwear, with a results-driven track record.
• Proven ability to exceed sales goals, provide high customer service, and communicate effectively.
• Physical ability to walk, stand, reach, bend, and lift up to 30 pounds, with experience using ladders and maintaining a clean, organized store environment.
• Strong sensory and cognitive skills, including hearing, vision, reading comprehension, basic math, and problem-solving abilities.

SPEED & SPIRIT — our core values that inspire us to BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is easy: click APPLY ONLINE and upload your application.

PUMA is an Equal Employment Opportunity employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics.

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