Manager, Retail Design Project - Travel Retail Americas ( Miami, Florida

Retail Design Project Manager – Americas

Travel Retail Americas (based in Miami)

In this exciting role, you will manage and roll‑out shop fitting for a selection of +19 L’Oréal Group multi‑division brands in Travel Retail Western & Emerging for the Americas zone, reporting to a Retail Design Group Manager and collaborating with retailers and commercial teams.

• Ensure consistent brand identity, quality, and detailing, adapting DMI guidelines to the specific requirements of the airport environment.
• Roll out standardized models validated by the Hub Retail Design brand teams, including local technical specificities for the Americas shops.
• Contribute to implementation of Flagship Drive projects, achieving targeted retail objectives.
• Develop new brand pilot projects such as Aesop and Miu Miu.

• Help Area Managers and retailers develop business through retail expert positioning.
• Develop innovative solutions to accelerate business growth and brand implementation.
• Control and pilot budget investment in link with retail segmentation.
• Consolidate and control brief forms communicated by Area Managers and retailers.

• Oversee and consolidate the list of projects registered by Salesforce on the Capex tool.
• Manage financial and purchase processes, including PO creation on MY Market.
• Conduct quality control of production at the workshop and in‑store before implementation, ensuring compliance and operational excellence.
• Share best practices with internal teams and the TR Zone to foster continuous improvement and consistent execution.
• Develop innovative eco‑design solutions to meet L’Oréal’s sustainability targets.

TRWE Marketing teams, TR zone Marketing and Retail design teams, Hub Retail Design brand teams, Merchandising & Visual Merchandising teams, field teams, Area managers, retailers.

• Agility and entrepreneurial spirit
• Ability to manage complexity
• Strong cross‑cultural communication skills and international experience
• Retail expertise

• Architecture Execution:
  Apply architectural guidelines to a retail environment and supervise the construction or renovation of retail spaces while ensuring eco‑design principles are followed and after‑sales services are upheld.
• Scenography:
  Design relevant and inspiring O+O space, atmosphere and mood that supports the brand narrative and strengthens the emotional bond between the brand and customers.
• Brand local adaptation:
  Meet local customer expectations while respecting each brand identity and sense of purpose, creating the greatest environmental or social value in the markets.
• Project planning management:
  Plan the correct short‑term and long‑term actions and continuously update and prioritise them to achieve strategic objectives while meeting deadlines.
• Budget management:
  Create and manage a budget to control costs and profitability for a department or project.

• Creative/innovative & technical vision (incl. materials knowledge to grow durability and limit maintenance)
• Strong autonomy & organization, comfortable in complex environments
• Ability to collaborate with diverse stakeholders (Local retailers and Suppliers, Marketing/Commercial teams)
• Local cultural sensitivity
• Expertise in Sketch Up Pro, Adobe (Illustrator, Photoshop), AutoCAD (recommended)
• English mandatory, Spanish a plus
• Experience in Retail Design requested