Retail Display Installer- Technology

Job Type and Location

Regular

Market – SS – FL – Miami North

2020 Companies is hiring a full‑time Merchandising Field Service Representative. The role executes shared services projects under the guidance of the Shared Services Field Management team, performing break‑fix repairs, display installation, and general merchandising with a focus on execution, communication, leadership, and coordination.

• Hourly pay $18.00 per hour, next‑day pay on‑demand with Daily Pay
• Medical/dental/vision benefits
• $30 per month technology reimbursement
• Paid time off
• Paid mileage and drive time
• Flexible scheduling
• Variety of job tasks
• Career pathing and growth opportunities

• Participate and occasionally lead activities within shared services across local/area markets and division‑wide, ensuring accurate tracking and execution of all work functions.
• Respond within 24 hours to communications from field services management and Field Representatives.
• Complete 30 hours of field work on average per week within a 12‑month period.
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Lead, install, and build displays, end caps, and fixturing.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to keep displays and fixtures functional.
• Lead early projects, overnight and early morning installations, and installations involving a team of 2+ people, providing solution feedback.
• Manage virtual software teams and ensure successful execution of related tasks and timelines.
• Work independently and lead teams in a fast‑paced environment.
• Participate and complete a variety of training and certification programs.
• Track, manage, record, and communicate activity via designated systems/workflows.
• Be available for weekend, holiday, and early morning assignments as needed.
• Schedule and plan hours and locations which may vary weekly, including occasional weekends and early morning hours.
• Accept and schedule all assigned jobs within 48 hours of receipt.

• Provide daily communication, direction, training, and guidance to the team, ensuring they have job knowledge and clarity.
• Assist other members and ensure team goals, such as weekly and monthly job timelines, are met or completed.
• Follow up on timelines associated with timecard submission, reporting anomalies daily with needed corrections.

• Build and maintain strong relationships within the shared services team, local/regional markets, clients, and stakeholders.
• Act as a leader and mentor, fostering collaboration and communication across all levels.

• Travel to all assigned locations within the market and region as required.
• Support local market and regional teams in executing all projects assigned to the shared services division.

• Demonstrate professionalism, effective communication skills, and strong leadership while representing the company.
• Set a high standard for behavior, fostering a positive work environment and ensuring respectful communication.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

• Ensure customer and client satisfaction is met and continually improved on according to established shared service field KPIs.
• Address and course‑correct behaviors, welcoming feedback.

• Age and eligibility:
  Must be 18 years or older, authorized to work in the United States.
• Availability:
  Flexible, Monday through Friday, weekend and holiday availability as needed; early morning and late‑night availability as required; maintain a minimum of 30 hours of fieldwork on average within a 12‑month period.
• Physical abilities: climb a ladder up to 10 feet, lift and carry up to 60 lbs, kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: adjust to varied tasks and work environments.
• Communication skills: effective communication primarily via phone, text, and email, responding within 24 hours of contact as required.
• Education:
  
  high school diploma or equivalent.
• Preferred experience:
  
  in…