Sales Associate- Miami

We are looking for a Sales Associate to provide exceptional customer service and support our brand culture.

• Greet clients and provide a tour of the retail space while sharing the culture, vision, and values of Gallery Dept.
• Determine client needs and address any related concerns.
• Respond to questions, improve engagement with merchandise and provide outstanding customer service.
• Follow up with clients through callbacks.
• Perform other reasonable job functions as assigned by an immediate supervisor and/or other management.
• Operate cash registers, manage financial transactions, and balance drawers.
• Maintain an orderly appearance and layout throughout the sales floor.
• Cross‑sell products to increase purchase amounts.
• Capture complete client information in POS to track purchase history and develop client relationships.
• Actively support store maintenance on the floor and back‑of‑house, including controls for product pulled for client, folding, steaming, and ensuring all items returned to respective zones.
• Attend daily meetings with team and sales supervisor to discuss scheduled appointments, product needs, and highlighted items.
• Maintain and apply company procedures and policies at all times.
• Maintain appropriate physical and apparel appearance utilizing uniform standards approved by retail management.

• Two years of retail sales experience, preferably within a luxury retail environment.
• Excellent customer service and communication skills.
• Strong team player, punctual, and excellent attendance record.
• Ability to multi‑task, prioritize tasks, and delegate when appropriate.
• Strong professional and personable demeanor.
• Exceptional organizational and time management skills.
• Strong analytical and problem‑solving skills in leadership, management, and team building.
• Capability to thrive in a fast‑paced and high‑pressure environment.
• Professional appearance and demeanor.
• Self‑motivated and self‑starter, takes initiative to maintain productivity.
• Numerical and analytical knowledge to properly manage cash.
• Adept at assessing situations and making decisions.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Compliance with security protocols.
• Proficient in computer skills:
  Microsoft Office Suite, Mac, PC.
• Familiar with POS terminals, tablets, phone.
• Able to work various shifts, including weekends and holidays.
• High school diploma or GED equivalent preferred.
• Must sign an NDA.

• Comfortable standing for long periods of time, physically mobile; can lift up to 20 pounds.

• Full Time.
• Benefits.
• PTO.