Licensed Optician - Miami, FL; Coral Gables

Position Overview

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care helps us see the joy in life, learning from the best makes us all better, and continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care and we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Requisition
Store #: 00E896 Lens Crafters
Position:
Full‑time.

• Welcome all customers and set expectations with them.
• Custom fit glasses and precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards & customer needs.
• Assist team with complex product needs & prescriptions.
• Accurately & thoroughly use technology despite time pressure & customer volume, with exceptional product knowledge and appropriate tools.
• Proactive, explore root cause of issues, forward thinking, ensuring customers are satisfied and expectations are exceeded, solution‑driven.
• Ability to multi‑task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrate safe work practices.
• Resourceful, self‑motivated and dedicated to continual learning, improvement & results.
• Adhere to company policies & procedures, including discounts, promotions & inventory management.

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills – communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

• Previous customer service & retail experience.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.