Sales Lead, Retail, Retail Sales

Sales Lead

As the Sales Lead at Pandora, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role provides support to the managers and sales associates and is instrumental to the success in store.

Please note: This position requires completion of an assessment emailed upon application submission.

• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace the store culture filled with passion for our brand.
• Create an unforgettable shopping moment that exceeds expectations through excellent product knowledge and brand loyalty building.
• Embrace opportunities and exceed commercial targets and KPIs.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Coaching and inspiring the sales team, fostering accountability, providing feedback and guidance to empower the team in achieving KPI goals.

• Results‑oriented seller with at least 2 years of experience in a high‑performance selling environment.
• Strong communication skills both written and verbal, demonstrating care.
• Ability to charm and captivate an audience and connect with people at all levels of the organization.
• Business acumen and analytical thinking; ability to deliver positive results.
• Mastery of time management, setting priorities, delegating tasks.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• Minimum 18 years old, able to provide proof of identity and eligibility to work.
• Flexible work schedule including nights, weekends, and holidays; able to stand extended periods and lift 50+ pounds.

Hourly wage: $16.85 – $21.00 hourly, commensurate with experience.

• Base salary plus bonuses.
• 401(k) plan.
• Medical, dental, vision, short/long‑term disability, basic life & AD&D.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, celebration days, paid holidays.