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Senior Fashion Advisor

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: ELIE SAAB
Full Time position
Listed on 2026-06-19
Job specializations:
  • Retail
    Retail Sales, Merchandising, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The Senior Fashion Advisor is responsible in contributing to the store sales by providing a remarkable and memorable service to all clients and maintain merchandising standards.

Main

Duties & Responsibilities Customer Service
  • Promote high customer service standards throughout the shopping experience
  • Attend to customer needs
  • Actively seek inputs from customers and efficiently address complaints to reinforce service standards
  • Gather information and organize records on customer preferences and buying behavior and provide proper feedback and tendencies.
  • Update clients on upcoming events
  • Provide support in VIP events and ensure proper follow up with clients as needed
  • Inform clients about policies and procedures to ensure transparency; including and not limited to refund and exchange policies
  • Meet and maximize cross selling & up selling sales targets
  • Adhere to the standards of operations
  • Support the manager in achieving the Boutique’s goal
  • Ensure security procedures for merchandise are observed at all stages in the sales process
  • Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand’s image
  • Process accurately and efficiently cash register operations from opening to close and protect company assets
  • Support in efficient cost allocation by optimally using Boutique products and not exceeding availability
Position Requirements
  • Education Background:
    High School Diploma or equivalent.
  • 5 to 7 years of experience in the high‐end retail fashion industry
  • Strong communication and negotiation skills
  • High customer centricity
  • Team oriented with proper conflict management skills
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Position Requirements
10+ Years work experience
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