Sales Associate - Metropolitan Area

Summary

Represent the brand through client interactions in store and virtually, delivering attentive and knowledgeable service while supporting daily store operations. Maintain product knowledge, assist clients with selections and try on, and help achieve and exceed monthly sales targets.

• Act as a brand ambassador through in-store and virtual client interactions and follow up via phone and email
• Fulfill key-holder duties including store opening and closing, cash handling and end-of-day procedures
• Manage client book, provide after sales service, and arrange shipping of merchandise
• Maintain visual merchandising standards and merchandise product on the sales floor
• Perform inventory, shipping and receiving tasks and assist with special projects
• Use register systems and Ulti Pro for attendance, timekeeping and transactions
• Consistently work to achieve and exceed monthly sales targets

• High level of product knowledge of shoes and accessories
• Proficiency with point of sale and register systems
• Strong clienteling, communication and customer service skills
• Experience with cash handling and adherence to cash wrap standards
• Ability to perform inventory, back of house and shipping/receiving tasks
• Maintain uniform and grooming standards and comply with company policies