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Senior Customer Success Partner — Retail

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Upshop
Full Time position
Listed on 2026-06-22
Job specializations:
  • Retail
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Partner — Retail Growth

Upshop is looking for a Senior Customer Success Manager in Austin, Texas. In this role, you will act as the primary contact for key customers, improving relationships and driving retention.

The ideal candidate must have over 6 years in grocery retail and account management, showing excellent communication and collaboration skills. Additionally, familiarity with CRM tools like Salesforce is preferred. The role may require travel up to 30-40% of the time.

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Position Requirements
10+ Years work experience
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