Specialized Operations Associate

Salary Range $17.05 - $21.32*

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. The company delivers personalized customer service through a network of 33 extraordinary locations across North America and a seamless digital experience.

• General Office
  • Opening the store: safe, controller, registers and distributing reports
  • Morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
  • Resolving customer issues, researching/payment of bills, tracking/processing customer packages
• Jewelry Operations
  • Follow Jewelry Standards and Shipping Guidelines
  • Receive, verify, and properly book all jewelry in accordance with Company standards
  • Process re-tickets, RTVs, Transfers, ASN Shipments and price changes
  • Retrieve and process all merchandise to be returned/transferred to the vendor in accordance with Company standards
  • Ensure case counts are completed; all merchandise is entered into the case count system and discrepancies reconciled
  • Maintain a repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
  • Receive and verify all merchandise for trunk shows, assist in show set‑up/take‑down and recap results
  • Prepare and submit all special order requests and Statements of Sale when requested
  • Communicate with Corporate Merchants, Account Payable, Inventory Control and vendors as needed
  • Maintain audit readiness of vault/safe contents
  • Assist managers and associates on the selling floor as necessary
  • Process Fulfillment orders
  • Ad‑hoc responsibilities as needed

• Ability to lift cartons up to 15 lbs, climb ladders, and handle racks and carts of merchandise
• Strong computer skills (Google, MS Office) and adaptability to changing technology
• Team‑oriented, fast‑paced work style with high multitasking and minimal supervision
• Flexible schedule that meets business needs and adherence to Dependability standards
• Attention to detail and organized personal workspace
• Ability to apply store policies and procedures to assist in decision‑making
• Verbal and written communication skills; handles telephone and face‑to‑face interactions professionally
• Maintains confidentiality when handling issues
• Willingness to participate in other store initiatives as assigned by management

• Opportunity to work in an innovative environment during transformational growth
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer
• Comprehensive benefits package for all eligible full‑time employees (medical, vision, dental)
• Employee discount program

Factors that may affect starting pay within this range include market, experience and other qualifications of the successful candidate.

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks Global is an equal employment opportunity employer committed to providing reasonable accommodations to applicants with disabilities.  is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation for this role varies by geographic location; the listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience and other job‑related factors.