Regional Director, Fine Jewelry and Timepieces - Southeast

Regional Director, Fine Jewelry and Timepieces – Southeast

As the FJ&T Regional Director, you will be a business driver and liaison between the FJ&T Business Unit and the Retail teams, ensuring all FJ&T strategies and initiatives are executed.

• Travel to all assigned FJ&T stores to gain familiarity with locations, market, teams, inventory and customer base, and ensure programs are in place, branding is optimized and business is running effectively.
• Partner closely with Regional VPs and Store leadership to drive performance of the FJ&T category and achieve annual sales targets.
• Ensure each store has a comprehensive 360 approach to FJ&T, including product assortment, training, in‑store client experience, operations and events.
• Support floor coaching for retail leaders and sales associates to increase team engagement, identify growth opportunities and partner with the Training team to build focused action plans and initiatives.
• Support and mentor a leadership team of FJ&T talents (Assistant Boutique Managers and FJ&T Ambassadors) to scale implementation of initiatives.
• Support and mentor Client Advisors in client portfolio development, especially within the Grand Vendeur community.
• Develop the High Jewelry segments by ensuring strategy implementation in stores: training, orchestrating HJ viewings, leading HJ event appointment preparation, attending High Jewelry events, tandem selling as needed, and meeting clients as brand ambassador.
• Partner with Regional Client Relation Directors and Retail teams to establish client mapping for each boutique, grow and develop the High Jewelry business, and build long‑term client loyalty.
• Monitor operational performance such as stock organization and availability, safety management and use of selling tools and packaging.
• Travel to FJ&T events, locally and internationally, to meet and host clients, support top sellers in their appointments and help achieve sales goals.
• Develop and directly manage a Regional Jewelry and Timepiece Sales Manager responsible for individual sales and regional performance to boost strategic markets.
• Work closely with the merchandising team to achieve appropriate stock and assortment levels.
• Act as a market expert, identifying new opportunities to attract and retain clients and provide regional insights into the competitive landscape.
• Ensure visual standards are met and partner with the visual team.
• Create a community of FJ&T leaders and sellers within the region.
• Partner with the Regional Director in recruiting and hiring qualified applicants to meet FJ&T business needs.
• Support onboarding of new hires for FJ&T roles.

• Ability to effectively manage a multi‑store network of FJ&T businesses.
• Excellent organizational skills and drive for results.
• Strong interpersonal and communication skills, enjoy interacting with sales teams and clients.
• Capability to develop and train retail teams and build relationships.
• Ability to provide outstanding customer service.
• Problem‑solving mindset; find a Dior solution so clients never experience a "no".
• Ability to adjust priorities and manage time wisely in a fast‑paced environment.
• Ability to think outside the box when analysing business opportunities.

• 7–8 years of retail store management, preferably in a FJ&T product setting.
• Proven track record presenting High Jewelry and selling to UHNW clients.
• Ability to handle multi‑million‑dollar sales volume.
• Ability for frequent travel locally and internationally.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.