Fragrance & Beauty Advisor - Brickell

Summary

Provide exceptional in-store client experiences as a Fragrance & Beauty Advisor, delivering personalized consultations and product knowledge to build long-term relationships. Support sales objectives through product demonstrations, data capture, and an omni-channel approach that connects in-store and online experiences. Maintain professional presentation of the boutique and uphold visual merchandising standards to reflect the luxury brand.

• Deliver superior service to every client using the brand service ritual and personalized consultations.
• Drive sales and client loyalty by achieving targets through product, services, and data capture.
• Conduct product demonstrations and introduce clients to events and services to deepen engagement.
• Support omni-channel client needs, ensuring a seamless experience between in-store and online.
• Maintain a clean, tidy, and professional work area and follow visual merchandising guidelines.

• Service-oriented with strong listening and communication skills and a passion for client experience.
• Ability to work collaboratively in a team and adapt to scheduling changes and seasonal learning.
• Artistry skills and direct brand or beauty experience preferred; foreign language skills a plus.
• Ability to stand for extended periods and lift up to 5 lbs as needed for duties.