Cruise Ship Retail sales manager

About the job Cruise Ship Retail sales manager Job Description

Provide leadership for Cruise Ships onboard retail shops to promote and model our high-quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement.

The Retail Manager must demonstrate honesty and integrity in all interactions.

• Motivate and coach sales to achieve/exceed sales and promotional targets.
• Create and execute plans to drive sales.
• Lead a team of minimum of 10+ people.
• Promote high-quality retailing standards.
• Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
• Train and coach sales team on Starboard’s standards – product knowledge, selling techniques, asset protection, and guest service.
• Manage inventory with an emphasis on asset protection.
• Analyze and report sales and talent data to a corporate office.

2+ years of flagship retail store, department store, or multi-unit retail management experience with annual sales of $ 5 million+.

2+ years in leading a large and diverse retail sales team with a minimum of 10+ employees.

• Live and work abroad on ships for 6 months continuously.
• Assess and develop talent, in order to build a future leadership pipeline.
• Build relationships at all levels of onboard management, in order to partner and influence business decisions.
• Manage time effectively through prioritization.

• Strong interpersonal and leadership skills.
• Strong verbal and written English language skills.
• Proficiency in MS Excel, Word, Outlook, and PowerPoint.