Collections Specialist

Collections Specialist

WECTEC Staffing Services provides customer-focused solutions with offerings ranging from high-volume and low-cost to specialized niche solutions, never compromising on delivering best-in-class customer service to both our clients and our professionals each day. Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Location:

Miami, FL 33134

We are looking for a Collections Specialist on behalf of our client. This is a 1-year contract assignment. You will work in the Billing, Payments & Collections department. You will report to:
Billing, Payments & Collections Manager. You will manage and resolve delinquent accounts across multiple aging buckets (1–120+ days), including specialized queues such as First Payment, Defaults, Write-offs, Legal, and Bankruptcy.

Key Responsibilities:

• Manage a portfolio of accounts from early delinquency through legal and bankruptcy stages.
• Prepare weekly forecasts and progress reports by aging bucket.
• Conduct skip tracing and assign field cases for accounts lacking contact information.
• Coordinate with third-party collection agencies and manage feedback loops.
• Negotiate settlements, gather project updates, and collect missing documentation to resolve outstanding balances.

Qualifications:

• Minimum 3 years in a collections role managing aging and default accounts.
• High school diploma.
• Software Proficiency:
  Zuora (billing and subscription management), Salesforce (CRM and case tracking), CIS (Customer Information System) and Microsoft 365 Suite (Excel, Outlook, Teams).

Our Safety Pledge to You:
If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple!

Why WECTEC Staffing Services? WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network. WECTEC Staffing Services offers competitive pay to all of our employees.

Additionally, most positions qualify for benefits including the following:
Comprehensive Health and Income Protection Benefits 401(k) Savings Plan Paid Vacations for Qualifying Positions.

We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $23.00/hr. to $28.00/hr.