Revenue Auditor

Responsible for the overall management of the non-gaming revenue audit department, devise and implements Revenue audit procedures, forms, reconciliation, variance reporting and follow up.

• Ensures all revenue generated by retail, food and beverage and Resort operations is properly recorded, reconciled and documented.
• Reconciles cash collected to revenue report as generated by POS, DRS, PMS and other systems as adopted by the company.
• Audits daily revenue of the Casino Food & Beverage, Retail and Hotel.
• Maintain accurate spreadsheets with daily revenue data.
• Develop, implement and ensure compliance to department policies and procedures in accordance with gaming regulations and internal controls.
• Prepares the daily, weekly, and month-end revenue reports.
• Attend all necessary meetings and keep supervisor informed of all necessary items as directed.
• Assist in other projects, as requested.

• Have the ability to work both as a team member and independently.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
• Demonstrates and provides outstanding customer and employee relations at all times.
• Must be able to work all shifts, weekends, holidays and special events as needed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
• Hours are determined by 24-hour schedule.

• Bachelor’s Degree in Accounting or related field preferred.
• Three (3) years similar experience in gaming or hospitality industry preferred.
• Complex Resort, Hilton experience preferred.
• Strong planning, mathematical & analytical skills.
• Organizational, communication and delegation skills.
• Excellent knowledge of Microsoft Office programs.
• Knowledge of extensive knowledge of POS and PMS systems required. Micros POS, LMS PMS, On PMS preferred.
• Must be a team player.
• Minimum 18 years old.

• Customer Service
  - Utilizes customers (whether internal or external) in every decision and situation; sees issues from a customer's point of view; is in touch with customer needs, expectations, and gaming experiences; sets the standards and establishes high expectations for handling customer problems; personally provides excellent customer service.
• Problem Solving
  - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations; uses reason even when dealing with emotional topics; able to find new approaches to old problems; demonstrates flexibility in thinking; analyzes the implications of decisions, not just within his/her area of accountability; considers the systemic implications of decisions, rather than just taking a tactical or narrow view.
• Communication Skills
  - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; explains information, whether oral or written, clearly and informatively; presents numerical data effectively; able to read and interpret written information.
• Interpersonal Skills
  - Friendly and positive with others; maintains composure under stress and is generally viewed as even-tempered; demonstrates good judgment, poise and maturity in interactions with associates and customers; interpersonal style serves to enhance rather than undermine relationships with others; treats others with respect and dignity.
• Teamwork
  - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; places success of team above own interests; collaborates and cooperates with others; works hard to achieve win-win solutions; personally contributes to team efforts.
• Change Leadership
  - Skilled at recognizing need and opportunity for change which will results in meaningful improvement in employee development, customer satisfaction, and business results; takes responsible risks to improve performance; able to deal with frequent change, delays, or…