Customer Success Manager

# Customer Success Manager Quick Node # Quick Node:
Powering the Blockchain Ecosystem Quick Node is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3-enabled businesses & applications using blockchain technology. Quick Node is backed by some of the world's best investors, including
** Tiger Global, Y Combinator, Soft Bank, and the Seven Seven Six Fund**. The Quick Node team consists of over
** 120 people**, maintaining high-performance global data infrastructure for amazing customers, serving
** billions of requests daily**. We are a
** global remote company
** with an HQ in
** Miami, Florida**.

--- ##

The Role As a
** Business Development Representative**, you will be on the front lines of the Sales team, meeting with prospective customers to understand their goals & educate them on our platform. You will play a pivotal role in owning the beginning of the sales cycle by:

- Strategic outbounding - Qualifying inbound leads - Setting up qualified discovery meetings This role is integral to the success of the Sales organization and presents an opportunity to grow alongside a fast-growing company in a rapidly evolving space.

--- ## What You'll Do - Conduct
** regular outbound activities
** to key Web3 prospects and inbound leads using platforms like
** Discord, Telegram, Twitter, Linked In**, etc.

- Meet with key stakeholders to
** understand our prospective customers’ goals** & determine how we can help.

- ** Schedule and confirm new business discovery meetings
** after successfully qualifying (BANT methodology).

- Collaborate closely with the revenue organization to align on and execute
** prospecting strategy**.

- Assist in
** creating tailored messaging
** for outbound campaigns.

- Communicate
** platform feedback and feature requests
** to internal
** Product & Engineering teams**.

- Meet
** measurable activity targets
** on a
** consistent quarterly basis**.

- Utilize
** CRM and other tools
** daily to ensure
** leads, opportunities, and meetings
** are properly documented.

- ** Forecast opportunity pipeline
** accurately and regularly.

--- ## What You'll Bring
- ** 2+ years of experience
** in a sales prospecting role, preferably in
** software, infrastructure, or Web3**.

- Deep
** knowledge and passion for Web3/blockchain**.

- Proven ability to
** consistently meet measurable activity targets**.

- Experience prospecting to
** key senior stakeholders**.

- Strong
** desire to learn
** and help build a
** fast-growing company**.

- ** Openness to feedback
** and ability to provide feedback to colleagues and leadership.

- Ability to
** multitask and prioritize effectively
** in a fast-paced environment.

- Proficiency in
** CRM software
** and collaboration tools like
** Slack, Discord, Telegram, Salesforce, Outreach, Gong**, etc.

- ** Ability and willingness to navigate technical sales cycles
** and work
** cross-functionally
** to deliver complex solutions.

- Exceptional
** listening, verbal, and written communication skills**. ### Bonus
- ** Experience and/or passion for Blockchain/Web3**.

--- ## Compensation & Benefits
- ** US base salary**: **$60,000 USD per year + commission** (Level P1).

- ** International salary ranges
** will be discussed in loc## Required Skills Sales Business  Development
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