E11EVEN - Group Sales Manager

Overview

The Group Sales Manager plays a key role in driving revenue and positioning E11EV
EN Hotel & Residences as a premier destination for group business, celebrations, and high-profile events. This role is responsible for actively soliciting, developing, and maintaining relationships within assigned market segments while becoming deeply familiar with all accounts in their territory. The Group Sales Manager is a confident, relationship-driven seller who thrives in a fast-paced, entertainment-forward environment and excels at prospecting, negotiating, and closing group business that aligns with the hotel's dynamic brand and revenue goals.

With a strong focus on outbound sales, strategic account management, and personalized service, this role directly contributes to maximizing hotel revenues while delivering unforgettable group experiences that are unmistakably E11EV
EN.

Location:

Inspired by the human condition in its many forms, E11EV
EN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long. Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Compensation Type:
Yearly

Highgate Hotels — Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value.

• Consistently drives group revenue by meeting or exceeding established sales goals and performance targets.
• Owns assigned market segments by prospecting, qualifying, and closing group business that aligns with the elevated E11EV
  EN brand.
• Manages sales activity within the established sales expense budget while maximizing overall revenue impact.
• Initiates, tracks, and follows up on all sales leads to ensure opportunities are converted into confirmed business.
• Maintains an active and strategic sales solicitation program that keeps E11EV
  EN top of mind within the group marketplace.
• Monitors production of top accounts, evaluates market trends, and adjusts sales strategies to maximize performance.
• Builds and sustains strong relationships with existing accounts through consistent contact based on the Account Coverage Program.
• Achieves or exceeds sales solicitation call goals as assigned by the Director of Sales.
• Creates memorable client experiences by hosting site inspections, property tours, entertainment, and client engagements that showcase the E11EV
  EN lifestyle.
• Delivers polished, engaging, and professional site inspections that highlight the hotel s unique features, energy, and group offerings.
• Supports the execution of special promotions, sales blitzes, and targeted initiatives designed to drive group demand.
• Prepares and submits all required sales reports accurately and within established timelines.
• Demonstrates strong knowledge of Highgate sales policies, procedures, and selling techniques with a focus on maximizing occupancy and ADR.
• Leverages the hotel s sales and CRM systems to enter and manage business, generate reports, block space, and maintain account profiles.
• Serves as the primary onsite point of…