Glashutte Original Sales Operations Coordinator

Job description

• Sales/Operations:
  Provide sales support to North American Team
• Maintain sales orders in the US & Canada, and international purchase orders through the brand’s headquarters based in Germany
• Serve as liaison between Sales and Marketing Managers, as well as Distribution Center and Sales Support teams
• Maintain authorized dealer list and track all new account submissions
• Monitor and manage CRM database, and respond to customer inquiries in a timely manner
• Respond to dealer inquiries including product availability, spare parts orders and special requests
• Produce weekly sales & inventory reports and monthly sales analysis
• Monitor and maintain sales incentive programs
• Update price lists and order forms to be distributed to Sales Team
• Assist Sales and Marketing Managers in the preparation and execution of events
• Miscellaneous administrative duties:
  Return request forms, Consignment request forms, Process invoices and credit memos, Purchase order data entry, Maintain backorder and special requests, Inventory reconciliation