Account Manager

The Account Manager is a core member of the sales team, responsible for owning and growing client relationships across a portfolio of technology-focused accounts. This role sits at the center of the client experience—serving as a trusted advisor, strategic consultant, and internal advocate for clients.

Working independently and in close partnership with the Vice President of Sales, the Account Manager engages in ongoing, consultative conversations to understand client goals, market dynamics, and business challenges. You will guide clients on how ROI-focused research can support strategic initiatives, while sharing market insights and emerging themes internally to help shape future research coverage.

The ideal candidate brings prior experience in technology, research, or consultative sales and is eager to build strong industry relationships while developing deep domain expertise. You will act as the voice of the client internally and represent the brand externally with credibility across multiple technology areas.

Ultimately, success in this role is defined by your ability to build long‑term, trusted client relationships that drive retention, expansion, and sustained revenue growth.

• Own and manage a portfolio of client accounts across multiple technology categories
• Serve as a strategic advisor, helping clients apply ROI research to real‑world business challenges
• Maintain regular client engagement to anticipate needs and identify growth opportunities
• Partner with internal research teams to align client insights with research priorities
• Drive renewals, expansions, and long‑term account growth

• Strong, trusted client relationships with high retention
• Consistent account growth and expansion
• Deep understanding of client markets and ability to translate insights into actionable outcomes