Account Executive, Field

Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 750+ team members ("Inkers"), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post.

Our customers are counting on us to come through for them, and that’s important to all Inkers - no matter what role they’re in.

• Workstyle:
  This is a hybrid role with a strong emphasis on field-based work. The majority of your time (approximately 90%) will be spent out in the community meeting with customers, prospects, and partners. The remaining time is spent working remotely to handle planning, administrative tasks, and virtual meetings. This role requires physical residence in the Miami Metro area.
• Reports to:
  
  Senior Account Executive/Regional Sales Manager
• Travel Expectations:
  To be successful, it's essential to have a consistent physical presence in your assigned territory. Reliable transportation is required, as this role involves frequent in-person meetings and travel within the region. We’re looking for someone who thrives on building relationships face-to-face and enjoys being out in the field representing Custom Ink.
• Physical Requirements/Demands:
  Regular fieldwork, including prospect site visits, event attendance, and customer meetings.

We’re seeking a true hunter—a self‑motivated, results‑driven Account Executive who thrives on opening doors and generating new business. You’ll own a high‑potential geographic territory and focus on grassroots prospecting: making calls, knocking on doors, setting up meetings, and showing up at local events. This is a boots‑on‑the‑ground sales role designed for someone who gets energized by connecting with people and bringing value through Custom Ink’s products.

• 2–4 years of sales, business development, or outreach experience; field‑based or local sales experience preferred
• Demonstrated ability to hit or exceed performance goals in a fast‑paced environment
• Strong interpersonal and communication skills with comfort initiating conversations both in person and virtually
• Self‑starter with the ability to prioritize time and pipeline effectively
• Familiarity with sales enablement tools (Salesforce, Zoom Info, Google Workspace)
• Passion for community engagement and a desire to help customers bring their ideas to life through custom products

• Conduct high‑volume prospecting via outbound calling, door‑to‑door outreach, and event‑based marketing in your assigned territory
• Identify, qualify, and secure new business accounts in alignment with Custom Ink’s Ideal Customer Profiles (e.g., schools, small businesses, nonprofit groups)
• Schedule and conduct meetings—virtually and in‑person—to understand customer needs and pitch custom apparel and promo solutions
• Partner with your Sr. AE to execute regional Account‑Based Marketing (ABM) campaigns, leveraging tools like Zoom Info and customized outreach
• Coordinate with Customer Success Managers to transition closed deals and ensure smooth onboarding and repeat purchases
• Maintain up‑to‑date activity tracking and pipeline forecasting in Salesforce
• Attend and represent Custom Ink at local events, conferences, and opportunities relevant to your assigned verticals or regions

• Volume of high‑quality outbound activity: calls, emails, and in‑person prospect meetings per week
• Leads and opportunities sourced through grassroots marketing and field activity (e.g., flyers, local events)
• Contribution to new logo acquisition and revenue margin against territory goals
• Participation in targeted ABM campaigns: response rates, meeting conversion, and follow‑through speed
• On‑site presence and engagement: company visits, showrooms, and local event attendance
• Order accuracy, lead handoff quality, and collaboration with Sr. AE and CSM

As an Account Executive in our Field Sales team, you'll be the first face of Custom Ink to many of our…