Sales Representative

Description

The Sales Representative is responsible for generating sales of roofing products and services to residential and commercial clients. This role involves identifying new business opportunities, meeting with potential customers, conducting site evaluations, and providing accurate quotes for roofing projects. The representative will work closely with both the operations and production teams to ensure customer satisfaction and the smooth execution of roofing projects.

• Identify and research potential clients in the local and surrounding areas.
• Develop and maintain a consistent pipeline of leads and sales opportunities.
• Utilize various lead generation tools such as referrals, cold calling, online platforms, and networking events to increase business.

• Meet with prospective clients to discuss their roofing needs, both for residential and commercial properties.
• Conduct site visits to assess roof condition, determine the scope of work, and identify any additional services required.
• Provide professional recommendations based on clients' needs, budget, and project scope.

• Prepare and deliver detailed roofing proposals and quotes, including cost breakdowns, project timelines, and materials.
• Present and explain various roofing solutions, products, and warranties to clients in an easy-to-understand manner.
• Address client concerns and questions about products, services, and project timelines.

• Negotiate terms, conditions, and pricing with clients to close sales.
• Follow up with leads and clients to ensure timely closure of sales.
• Maintain relationships with past clients to encourage repeat business and referrals.

• Maintain regular communication with clients during the sales process and after installation.
• Address and resolve any post-sale issues, complaints, or inquiries promptly.
• Provide excellent customer service to enhance the company's reputation and customer satisfaction.

• Work closely with the project management and operations teams to ensure smooth handover of projects from sales to installation.
• Help ensure projects are completed on time, within budget, and to customer specifications.

• Track and report on sales activities, customer interactions, and pipeline status.
• Maintain accurate and up-to-date records of quotes, proposals, contracts, and client communications.
• Utilize CRM software to manage customer data and sales pipeline.

• Stay up to date with roofing industry trends, product innovations, and competitors.
• Gather market intelligence to help position the company’s offerings more effectively.

• High school diploma or equivalent required.
• A college degree in business, construction management, or a related field is a plus (preferred).
• Relevant certifications in roofing or construction (e.g., OSHA, Certified Roofing Professional) are a plus.

• At least 2 years of experience in the roofing industry.
• Proven experience managing large-scale roofing projects, production teams, and multiple job sites.
• Strong understanding of roofing materials, systems, and installation processes.

• Excellent communication, interpersonal and negotiation skills.
• Strong work ethic and motivation to meet and exceed sales targets.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.
• In-depth knowledge of safety regulations, industry standards, and best practices in roofing production.
• Ability to work collaboratively with other departments and stakeholders to achieve company goals.
• Excellent customer service and relationship-building abilities.
• Ability to work independently and manage multiple tasks effectively.
• Proficient with Microsoft Office Suite, CRM software, Salesforce and general computer skills.
• Knowledge of roofing materials, services, and industry best practices is a plus.

• Ability to visit job sites, occasionally requiring walking, standing, or climbing to inspect roofing work or oversee operations.
• Occasional travel may be required for site visits, client meetings, or industry events.
• A valid driver’s license and reliable transportation.
• Ability to work flexible hours, including evenings and weekends if necessary.