Account Executive

JOB SUMMARY The Account Executive is responsible for a series of activities that will create and nurture client relationships to effectively sell MBH luxury staging services utilizing a consultative sales approach. This position is based in Naples, FL. Compensation:
Base Salary/year + Commission.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES Engages in sales and sales-related activity, including traveling, driving, and meeting with clients outside of home and all offices, for a minimum of 70% of weekly working hours

Procures leads and clients through business development (leads/clients to be defined as including homeowners, real estate agents/brokers, developers and builders, architecture, and design firms, etc.) through cold calls, email campaigns, onsite visits, presentations, networking, and events

Develops, modifies, and presents appropriate and digital presentations for potential clients to win new business

Develops, maintains and informs senior management of current and project market dynamics and conditions affecting MBH services in the territory

Follows-up on client leads and sets appointments with clients within 24-48 hours for a live walkthrough

Follows up on client requests for luxury staging needs in a timely manner

Utilizes consultative sales practices to contact and engage client leads provided by the office

Uses professional phone etiquette, customer service skills, and rapport building techniques to initiate and maintain contact with clients

Establishes expectations with clients via phone and in person regarding staging processes and procedures

Manages client expectations, from inception to completion utilizing proactive, timely, and effective communication

Conducts an engaging walkthrough and sales presentation onsite with clients, effectively conveying the value proposition of MBH, influencing clients to retain MBH as their staging company of choice

Prepares effective bids and proposals, and successfully converts the bid to become a job Maintains excellent communication with clients throughout the staging process, including regular follow up and responding to client’ needs and questions

Closes staging projects by converting leads to bids and bids to jobs at target set by management

Completes all company forms and protocols for the staging project following SOPsManages the client relationship, contract process and client need for each staging project, via conducting initial and final walkthroughs of the property with the client

Problem solves with clients throughout the staging process, including escalating and resolving areas of concern with internal MBH department resources

Executes on procedures within Salesforce and Docu Sign by consistently creating leads, updating the system with all activity, creating bids, and sending and receiving contracts effectively

Understands the contract and communicates contract terms to client effectively

Maintains excellent product knowledge and educates clients on non-staging products and services offered by the company

Seeks opportunities to cross-sell or up-sell to clients

Demonstrates an openness and willingness to work with managers to continuously identify areas of strength and to continuously improve in areas of opportunity

Maintain relationships with assigned clients, brokers, developers, and realtors to capture more market share

Attends monthly sales meetings

Adheres to legal compliance and regulation as outlined by MBHEDUCATIONBachelor’s Degree in Business Administration, Marketing or Sales or related work experience

SKILLS AND EXPERIENCE in real estate, furniture sales or design industry background a plus Excellent written and oral communication skills- ability to interact with all levels of personnel

Computer savvy with the ability to create, modify and present PowerPoint, compose, and create letters and other business-related documents

Excellent responsiveness and follow up skills, the ability to build rapport with clients

Proven ability to create urgency with clients, great time management skills

Must be a strong influencer and strong closer

Strong willingness to develop an in-depth understanding of the business and related services and products

Must have excellent problem-solving skills

Ability to meet deadlines and work under changing priorities

Be dependable, punctual, and organized

Experience as a sole contributor and in a team environment
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