Business Development Manager

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.

Note:
This is an outside sales role. There will be outside field sales work required.

As Kensington Corporate continues to expand into new markets, we are currently looking for Business Development Managers who excel in executing sales plans to achieve goals. These talented individuals will drive business growth and profitability by identifying opportunities using a consultative sales approach. They will strategically lead the entire sales cycle, including effective lead qualification, proposal/RFP responses, and closing, while managing new accounts and ensuring efficient onboarding and ramp‑up.

They will also drive market presence by identifying and participating in events and activities that increase awareness of the Kensington Corporate brand.

• Target potential small and mid‑market (< $3M) Corporate clients.
• Conduct preliminary research on potential clients to maximize effectiveness of sales process and develop relevant segmentation.
• Analyze target markets and identify prospective business; initiate and own the sales relationship with prospective buyers.
• Build relationships with travel vendors and existing clients to generate leads and referrals.
• Participate in regular one‑on‑ones to keep team informed of opportunities and warm leads.
• Generate new customer contacts each month to achieve personal sales goals.
• Create and deliver sales proposals each month to achieve personal sales goals.
• Drive the overall value proposition on all opportunities by using selling skills and strong storytelling during the sales cycle; sell the value of other areas not in the area of primary responsibility (e.g. M&E, Leisure).
• Oversee the end‑to‑end process of the deal, including strategy setting, sales presentations, proposal development, contract negotiations (including financial terms and conditions), and engage leadership team to ensure alignment in each opportunity; as the account relationship owner you will ensure that client satisfaction is met, and Kensington’s goals are considered.
• Build and manage a rolling pipeline as defined by leadership strategy with opportunities that will close during the fiscal year.
• Keep potential clients informed of new products, services and operating changes.
• Follow up on client contacts with appropriate correspondence and direct mail.
• Ensure smooth collaboration/hand‑off of new business to the Implementation, Operations, and Client Services teams. Lead the ramp‑up and upselling.
• Coordinate sales operations with all other departments/divisions of the Company.
• Maintain accurate records and up‑to‑date client information on all prospects, target accounts, and new clients through the CRM tool.
• Perform other duties as assigned.

• Minimum 3 years of experience in a business development position with a travel company that provides full service corporate travel solutions (air, hotel, car rental, etc).
• A track record of closing sales and exceeding sales targets.
• Post‑secondary education in a related business field preferred.
• Hunter mindset with strong contract negotiation skills in both short and long sales cycles.
• Has a roll‑up‑your‑sleeves approach with the flexibility to move quickly and navigate a large and complex marketplace.
• Excellent communication skills and persuasive skills with proven ability to influence external prospects.
• Natural curiosity with a strong determination to work around obstacles.
• Takes ownership, initiative and is self‑directed with excellent organizational and…