Sales Development Representative

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service‑driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisor’s right hand.

The SDR is the catalyst of the Luxuria sales engine — and the reason our Travel Advisors get to do what they do best. You are the first human connection a prospective client makes with our brand. In a world where Luxuria isn’t yet a household name, your personality, your energy, and your ability to build trust in the first 60 seconds is everything.

You don’t rely on brand recognition to open doors. You open them yourself.

This role exists because we’ve learned something important: the skills that make a great hunter are different from the skills that make a great relationship‑builder and closer. The SDR is built for people who thrive in the hunt — who love the challenge of a cold conversation, who get a charge out of uncovering what someone really wants, and who take genuine pride in setting their TA partner up for a win.

If you’re hungry, curious, resilient, and a natural with people, this is where your career at Luxuria begins.

• Be the First Voice — Make It Count You are Luxuria’s opening act. Engage new leads and re‑activate dormant clients through outbound phone calls with energy, warmth, and genuine curiosity. Clients don’t know us yet — you are the reason they decide to stay on the line.
• Qualify with Depth, Not a Checklist Go beyond the basics. Uncover the real trip: who’s going, what they’re celebrating, the vibe they want, the level of luxury they expect. The richer your discovery, the better your Travel Advisor partner can craft a proposal that closes.
• Own the Handoff Brief Before every TA handoff, complete a structured brief: group size, destination interests, travel dates, budget signals, emotional context, and any objections raised. A great brief means the TA walks in already knowing the client — not starting from scratch.
• Orchestrate the Three‑Way Intro Schedule and anchor the follow‑up call between the client and their assigned Travel Advisor. Your presence on that first call ensures continuity — the client feels guided, not transferred.
• Re‑Engage Orphaned Clients Some of our best future clients are already in our database — they just went quiet. You’ll proactively reach out to lapsed leads and dormant accounts, reignite their travel ambitions, and bring them back into an active relationship with Luxuria.
• Maintain a Disciplined, Clean Pipeline Log every interaction, update lead statuses, and keep your pipeline accurate and current. Your TA partners and management rely on your data to plan, prioritize, and forecast. Precision here is a form of respect for the team.

• High‑Contact People Experience A background that required you to engage strangers, build rapport fast, and hold conversations under pressure — sales, hospitality, service, athletics, or anything that demanded people skills at volume.
• Demonstrated Work Ethic A track record that shows you’ve outworked the room — consistent output, accountability to numbers, and a bias toward action over waiting.
• CRM or Pipeline Tool Experience Some familiarity with logging activity and managing follow‑ups in a CRM or equivalent system — we’ll train the specifics, but the habit needs to already be there.

• Outbound Sales or SDR Experience Prior outbound calling, canvassing, or SDR work is a genuine advantage — but the right personality will beat a mediocre resume every time.
• Hospitality, Service, or Sports Background Bartenders, athletes, door‑to‑door reps, and retention specialists tend to thrive here — if that’s your background, tell us why.
• Familiarity with Luxury or Travel Any exposure to the premium end of travel, hospitality, or lifestyle — makes your discovery conversations richer from day one.

• Phone Presence Your voice conveys warmth and credibility from the first…