Call Center​/BDC Agent; Sales & Service

Overview

Ocean Cadillac, part of the Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service. Help connect clients with their dream vehicles and ensure exceptional service experiences!

• Handle inbound and outbound calls to assist customers with sales or service inquiries.
• Follow up on leads and schedule sales appointments and service visits.
• Provide excellent customer service to ensure satisfaction and build loyalty.
• Maintain and update customer information in our CRM system.
• Collaborate with sales, service, and marketing teams to meet client needs.

• A friendly and professional communicator who thrives in a fast-paced environment.
• Comfortable making 100+ outbound calls and working with a team.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).
• Bilingual in English and Spanish is a bonus!

• Great Pay: $14 - $20/hour + commission.
• 401(k) Plan: With company match.
• Time Off: Paid time off.
• Career Growth: Development opportunities within the Murgado Automotive Group.
• Employee Perks: Discounts on vehicles, parts, and services.
• Team Environment: A supportive and collaborative team focused on success.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland Security.