Sales Manager

Overview

As Sales Manager you are responsible for ensuring that revenue targets are met at our resort. Your job is to increase occupancy and generate revenue by developing and implementing sales strategies that target specific markets. Your daily tasks may include analyzing market trends to understand customer needs, identifying new business opportunities, developing pricing strategies and coordinating sales activities with other departments.

Sales Manager responsibilities include, but are not limited to:

• Identifies, develops, and maintains property sales and marketing objectives, plans, and programs in accordance with the resort's marketing plan.
• Make deliberate choices regarding sales, advertising and public relations strategies to achieve hotel room night, revenue, profit, market share and positioning goals.
• Create and maintain a flow of information regarding process toward goals, current conditions and new ideas.
• Cultivate collaborative, mutually supportive relationships with and among customers, community, sales office, owners and resort staff.
• Keep abreast of competition, marketplace and new sales processes and methods to enhance resort’s position and profitability.
• Establish, practice and instill by example, a sales management approach that demonstrates integrity, mastery, commitment and efficiency.
• Maintains a working knowledge of all available facilities, event amenities, attractions, and services in the area, both public and private, to effectively educate prospective clients and acts as liaison between these entities and the client.
• Addresses and resolves any issues or complaints regarding the sales process.
• Clearly communicates group needs to the departments within the resort to ensure they are prepared to accommodate.
• Maintains weekly and monthly sales productivity statistics and prepares individual reports for the Corporate Director of Sales.
• Other duties as assigned.

What are we looking for?

• Hospitality sales experience required;
• Outside sales, networking and client relationship management experience strongly preferred
• Experience with Salesforce and/or Delphi preferred
• Ability to comprehend P&L, Budgets and Forecasts
• Proven job reliability, diligence, dedication, organization, and attention to detail
• Customer service excellence with a strong orientation towards client satisfaction
• Proven ability to overcome client hesitations and successfully close sales
• Capable of establishing and maintaining an extensive client network
• Demonstrated proficiency in persuasive negotiation techniques and outstanding follow-up skills
• Effective written and verbal communication skills, ensuring clarity and conciseness
• Familiarity with property management and sales systems, budget software and financial management

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.