Fragrance & Beauty Advisor - Brickell, FL

FRAGRANCE & BEAUTY ADVISOR About the role

Join CHANEL’s expanding Fragrance & Beauty community as an ambassador of the brand. You will provide exceptional service, deepen client relationships, and support sales goals while representing the House’s heritage and values.

• Provide superior service to every client, every day, through the CHANEL service ritual.
• Deepen client relationships and loyalty through personal connection and trust building.
• Contribute to business growth by achieving sales targets and using product, services, and data capture to loyalize, recruit, and retain clients.
• Attend seasonal seminars hosted by Education Executives and apply the Inside Beauty learning application daily.
• Uphold an omni‑channel mindset to deliver a seamless experience from in‑store to online.
• Address and resolve client situations in line with company philosophy and standards.
• Partner with appropriate teams as needed.
• Understand details of upcoming events and involve clients through introduction and demonstration.
• Possess solid knowledge of the Brand—its heritage and know‑how—and share it with clients and the team.
• Understand business challenges, client needs, and the surrounding market.
• Ensure the work area is clean, tidy, hygienic, and professional while respecting Visual Merchandising guidelines.
• Maintain a positive attitude, communicate regularly with the team and manager, and uphold ethics and integrity.
• Treat others with respect, acknowledge cultural differences, and be willing to learn from those differences.

• Ability to thrive in a team environment and collaborate effectively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Foreign language skills preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within CHANEL.
• Articulate, knowledgeable, and passionate about cosmetics and fragrance.
• Artistry skills and direct Brand experience preferred.
• Ability to lift up to 5 lbs and stand for extended periods.
• Full‑time in‑store and in‑person presence required to support client sales and service.

Hourly base range $24.30 through $29. Other variable pay may include bonus potential, benefits, and/or perks.

• Wellbeing resources, including dedicated paid time off for wellbeing.
• Family and caregiving benefits such as parental leave and fertility support.
• Generous paid time off policies for vacation, holiday, sick, and volunteer days.
• 401K and other incentive plans.
• Robust healthcare offerings: medical, dental, vision, MDLIVE, One Medical, and flexible spending accounts.
• Health savings account, employee assistance program, and additional supportive benefits.
• Life insurance, short‑term and long‑term disability coverage.
• Commuter transit and parking benefits.

CHANEL values diversity and inclusion and encourages all qualified individuals to apply. We are an equal opportunity employer.