Business Development Associate - Honda Miami Lakes

The Business Development Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

• Receiving inbound sales phone calls and leads
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to potential leads
• Ensuring all client concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
• Contacting clients prior to appointment date to confirm appointment
• Mailing marketing letters to provided leads
• Following up post-visit to ensure customer satisfaction
• Attending Sales Department meetings

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Extensive customer service, sales, or telemarketing background
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers