Sales Associate - Miami Boutique

Summary

Sales Associates are responsible for achieving sales goals and developing lasting client relationships by delivering the highest level of customer service while complying with company policies and procedures. The role requires strong product knowledge, attention to sales details such as shipping and alterations, and support of store operations. Associates participate in training, maintain the selling floor and stockroom, and adhere to scheduled work hours.

• Achieve personal sales goals through elevated levels of sales and service
• Build and maintain repeat clientele using clienteling tools and exemplary customer service
• Monitor all sales details including shipping, alterations, and special requests to ensure customer satisfaction
• Resolve client issues promptly and elevate to Management as needed
• Demonstrate in-depth knowledge of merchandise and market trends
• Maintain facility presentation and organization of selling floor and stockroom
• Assist with Shipping and Receiving protocols, policies, and paperwork
• Execute register functions in compliance with Point‑of‑Sale policies
• Participate in training, development seminars, programs, and meetings
• Adhere to assigned work schedule, time, and attendance policies

• Minimum of three years of retail sales experience, preferably in the luxury market
• Excellent communication, organizational, and interpersonal skills
• Keen interest in the fashion industry and awareness of market trends
• Ability to perform POS/register functions and follow sales‑related policies and procedures