Account Manager

Description

We are hiring a mid-level Account Manager that is responsible for managing and nurturing the company’s Key Accounts. This role requires a deep understanding of the defense supply chain and the ability to drive sales and revenue growth.

• Develop and execute sales objectives, identify upselling and cross-selling opportunities, and negotiate contracts
• Streamline and maintain standard procedures used to respond to customer inquiries in a timely manner
• Coordinate a cross‑functional team to review opportunities and develop winning pricing strategies to maximize the company’s capture rate
• Implement strategies for customer retention and growth in conjunction with Account Managers to achieve ASI’s vision
• Provide mentorship, guidance and support to help Account Managers achieve their goals
• Manage relationships with Key Accounts, understanding their needs and ensuring their satisfaction
• Work with necessary departments to resolve customer Non‑Conformance Reports (NCR)
• Work and collaborate with Business Development team on their initiatives
• Conduct market research as needed to identify opportunities
• Responsible for presenting regular reports on account status, sales performance and market insights
• Coordinate transition of new accounts from the Business Development team to the Account Management team

• Bachelor’s Degree required;
  Master’s Degree preferred
• 5+ years of Account Management or related field experience
• Experience with Quantum Control ERP System
• 6+ years of experience in the A&D industry
• Must have prior experience handling large OEMs (Original Equipment Manufacturers)
• Leadership experience preferred
• 50% travel required