GTM Manager; BusDev

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

• Train other members of the GTM/BD team to identify, contact, and create qualified opportunities
• Ensure GTM/BD team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s
• Plan for hiring and onboarding new GTM/BD team members
• Work closely with the Demand Gen team to provide feedback on MQLs and campaigns
• Work closely with Sales and other members of the Leadership team to improve opportunity management and qualification processes
• Work closely with Sales and Marketing to identify areas of improvement for the GTM/BD teams
• Work in collaboration with marketing content, program managers, product marketing, and sales directors to develop effective messaging to convert both inbound interest and outbound outreach into qualified pipeline
• Present accurate and timely performance reports and forecasts of weekly, monthly, quarterly attainment
• Monitor and manage GTM/BD team performance and make recommendations for improvement
• Oversee GTM/BD compensation programs and policy

• Minimum 5-7 years of experience in a BDR management role with experience leading and growing a BDR team in a hands‑on management/player‑coach capacity.
• Track record of achieving lead generation quotas within a company selling enterprise B2B software (SaaS) and/or technology solutions.
• Hands‑on experience with multiple prospecting techniques and channels.
• Experience with marketing & sales tools such as CRM, Chat, Marketing Automation, Linked In Sales Navigator, Hub Spot and Data Management and list building tools.
• Strong verbal and written communication skills with the ability to deliver presentations to executive management.

• Gravitas combined with exceptional and polished written and oral communication skills
• Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook

We provide a competitive salary range for this role - which is $140,000 – $160,000 OTE - depending on level and experience. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long‑term success.

• Participation in the company’s employee share options plan
• Medical, dental, and vision coverage: 100% employee, 70% dependent
• Life insurance
• Short‑Term and Long‑Term Disability coverage
• Opportunity to contribute to the company’s 401(k) plan
• Flexible PTO policy plus 11 designated company holidays
• Annual learning and development allowance
• Work‑from‑home allowance for a comfortable workspace
• Enhanced parental leave
• Company‑funded fertility and family‑forming programs
• Menopause care program with Maven

• Only the best
• Ownership
• Relentlessly improve
• Bias for action
• Disagree and commit
• Build for people

PolyAI is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

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