Representative, Cargo Sales Accounts

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Cargo Team within the Commercial Division.
• Responsible for heavy outbound phone solicitation with a proactive approach to genereating and securing new revenue generation for the South America Region and over the Cargo Division. The individual will also be responsible for a number of accounts to develop and abibilty to grow new business as well as sales support for Outside Sales Managers. This role will begin as an inside sales position with the goal of developing into an outside sales role.

• Maintains daily contact with KEY account that require follow-up support
• Assists with on-site sales calls with local sales reps to develop face to face selling skills.
• Responds quickly to customer request for quotes, rates and special projects projects from Account and/or Regional Manager
• Utilizes selling skills and product knowledge to solicit business from potential shippers by phone to maximize sales productivity
• Pulls daily, weekly, monthly account information and have ability to review the information to assist in proactive selling and to create strategic sales generation reports
• Works closely with all areas within the Cargo Division to secure new opportunities and maintain existing business from global, key and local customers.

• High School diploma or GED Equivalency

• College degree
• Previous telephone sales or customer service experience
• Knowledge of American Airlines Cargo products and services

• Strong interpersonal and organizational skills
• Ability to operate in a highly competitive, demanding environment and handle multiple tasks simultaneously

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks:
  Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits:
  
  On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs:
  We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program:
  Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits:
  Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.