Head of Strategic Channels, North America
Listed on 2026-07-21
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Sales
Operations Management, Client Relationship Manager -
Management
Operations Management, Client Relationship Manager
Head of Strategic Channels, North America Subway
Address Miami, FL, US
Schedule Full time
Job Type Permanent
Description
Ready to build what's next with one of the world's most iconic brands?
Why Join Subway?At Subway, we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it.
We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in. We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day.
This is your chance to be part of what's next.
The VP, North America Strategic Channels owns the Non-Traditional and Catering businesses for Subway North America. This role is responsible for a portfolio representing approximately 25% of total NAM system sales, spanning more than 5,000 non-traditional restaurant locations across Walmart, large entity partners, airports, and other venue types, alongside the Catering channel.
The VP, North America Strategic Channels is accountable for driving same-store sales, net restaurant growth, franchisee profitability, and digital channel expansion within this portfolio. This leader serves as the primary relationship owner for Subway’s most strategic entity partners, including Walmart, Compass, Love’s, Pilot, Circle K, 7
Eleven, and HMS Host, and leads cross-functional execution across Operations, Marketing, Technology, Development, Legal, and Finance.
This is a high-visibility, high-impact role at the VP level. Non-Traditional and Catering represent some of Subway’s most significant untapped growth vectors, including Grab and Go expansion, 3PD integration, catering digital launch, and airport development. The VP, North America Strategic Channels will lead with urgency, data, and a bias for action.
Responsibilities include but are not limited to:
- Own the full Subway at Walmart P&L, including same-store sales, REV performance, capture rate, and net unit count
- Lead the launch and scale of Walmart 3PD across all eligible locations, with a $13M annual revenue goal
- Drive Grab and Go program from test to national rollout, targeting 4,600+ Walmart locations and $382M+ annualized revenue opportunity
- Improve Walmart capture rate from 1.5% to 1.7%, representing $32M in incremental annual revenue
- Maintain and grow REV from 80 to 81, protecting franchise profitability and Subway’s Walmart real estate position
- Serve as the primary executive relationship owner with Walmart real estate, operations, and commercial leadership
- Lead dedicated account management for Subway’s top 10 strategic Non-Traditional partners including Love’s, Pilot, Circle K, Compass, Aramark, Sodexo, 7
Eleven, TA Operating, and others - Drive entity partner comp sales to outperform system sales by at least 1 point, representing $5.3M incremental revenue
- Partner with Buntin and internal Analytics to develop custom Annual Operating Plans and weekly performance dashboards by partner
- Negotiate and execute Development Agreements with strategic partners including Love’s and 7
Eleven to secure long-term growth commitments - Deliver 5 or more new airport location commitments in 2026, including active RFP participation in major hub markets
- Secure a new Development Agreement with Love’s
- Execute Walmart development incentive program to mitigate closures and stabilize unit count
- Partner with the Development team to identify, pitch, and onboard new non-traditional franchisees and entity partners
- For distressed and non-compliant restaurants, ensure Steritech audit results are reviewed, critical REV failures are escalated promptly, and brand protection actions are coordinated with Development and Legal as required
- Lead the end-to-end launch of Catering in the…
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