Airport & FBO Relationship Manager

Aviation Account Manager – Airports & FBOs (Remote, Southeast U.S.; preferred locations:
Florida, Georgia, Alabama, Mississippi, North Carolina, South Carolina, Virginia, Washington, D.C. region)

• Manage and Grow Existing Partnerships
  
  • Maintain a portfolio of airport and FBO partners across a multi‑state Southeast territory.
  
  • Retain and strengthen customer relationships across World Fuel products and services.
  
  • Conduct regular customer visits, business reviews, and strategic account planning sessions.
  
  • Serve as a trusted advisor to airport and FBO partners.
  
  • Improve customer satisfaction and ease of doing business with World Fuel.
• Drive Revenue Growth
  
  • Increase fuel volume, profitability, and overall partner performance.
  
  • Expand adoption of Contract Fuel, AVCARD, Retail, Rewards, and related aviation solutions.
  
  • Identify opportunities to increase market share within existing accounts.
  
  • Support sales initiatives to grow customer engagement and product utilization.
  
  • Achieve territory sales, revenue, and profitability goals.
• Develop New Business Opportunities
  
  • Identify and secure new airport and FBO partnerships.
  
  • Build relationships with airport operators, FBO leadership, and aviation stakeholders.
  
  • Conduct outreach, networking, and relationship‑building activities throughout the territory.
  
  • Represent World Fuel at aviation conferences, customer events, and industry meetings.
• Use Data to Identify Opportunities
  
  • Analyze customer activity, fuel volumes, pricing trends, and market performance.
  
  • Use Excel, Salesforce, and reporting tools to identify growth opportunities.
  
  • Evaluate account performance and create strategies to improve results.
  
  • Monitor competitive activity and market trends.
• Collaborate Across the Business
  
  • Work closely with Flight Department, Sales Teams, and Bulk Sales Teams.
  
  • Coordinate with Customer Service, Marketing, Finance, Operations, and Commercial teams.
  
  • Optimize product support, customer training, and account assistance.
  
  • Share market intelligence and customer feedback to inform business decisions.

• Minimum 3 years of aviation industry experience.
• 3‑5 years of experience in sales, account management, customer service, business development, or commercial roles.
• Experience building and managing customer relationships.
• Strong communication, presentation, and negotiation skills.
• Ability to work independently and manage a large geographic territory.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office, including Excel and PowerPoint.
• Experience using CRM tools such as Salesforce.

• Experience with in Fixed Base Operators (FBOs), Airports, Business Aviation, General Aviation Charter Operations, Aviation Fuel Services, or Aviation Service Providers.
• Experience selling aviation products or services.
• Familiarity with Contract Fuel, AVCARD, fuel programs, or aviation payment solutions.

• Highly self‑motivated and results‑oriented.
• Natural relationship builder who enjoys networking.
• Comfortable speaking to groups and delivering customer presentations.
• Analytical thinker who uncovers business opportunities through data.
• Influential consultative seller capable of influencing customers and stakeholders.
• Thrives in a relationship‑driven industry.
• Balances multiple priorities and customers effectively.
• Visible presence in the aviation community.

Moderate travel throughout the Southeast territory (approximately 20‑30% of time), including customer visits, airport meetings, industry conferences, and partner events.

Join a Fortune 100 global leader in aviation and energy solutions. Lead one of the busiest and strategically important aviation territories in the United States, build relationships with influential airport and FBO partners, and make a direct impact on revenue growth and market expansion. Work with a collaborative aviation team that values expertise, innovation, and customer service.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.