Business Development Director

Collinson offers a comprehensive suite of loyalty technology, commerce, CRM, and marketing solutions, powered by customer data and insights. For over 30 years, we have helped leading brands create compelling customer experiences that drive engagement, increase spend, and build long‑term loyalty. The Business Development Director will lead efforts to expand Collinson's commercial footprint across both established and emerging channels. This includes growing revenue within our traditional client segments, such as Financial Services, travel, insurance, payments, and membership organizations, while also identifying and developing new channels, partnerships, and market opportunities that accelerate growth.

Target clients will include banks, credit unions, card issuers, payment networks, insurers, travel brands, and other organizations with large customer, cardholder, or membership bases. The role will leverage Collinson's global expertise and market‑leading solutions to win new business, expand relationships with existing clients, and unlock opportunities through new commercial partnerships and routes to market. The Business Development Director will be accountable for building and managing a robust pipeline of qualified opportunities across South America, balancing growth within traditional sectors with expansion into new verticals and channels.

Success will require close collaboration with cross‑functional teams including Loyalty, Product, Delivery, Marketing, Partnerships, and Account Management to develop and execute growth strategies that deliver sustainable revenue.

• Develop and execute strategies to drive growth through both established customer segments and new commercial channels, partnerships, and market opportunities.
• Build and manage a high-quality pipeline of opportunities, applying urgency, discipline, and rigor to prospecting and business development activities.

• Define and implement effective go-to-market strategies, forecasts, and growth plans in alignment with regional and global leadership teams.
• Deliver new revenue through strong pipeline management, successful RFP and pitch execution, strategic partnerships, and the closure of significant commercial opportunities.
• Expand Collinson's presence and reputation in the market by clearly articulating the value of our Loyalty proposition while promoting the broader portfolio of Collinson solutions.
• Identify and penetrate new verticals and routes to market that complement and accelerate growth within our established channels.

• Lead Collinson’s Business Development activities across Loyalty products and services through a consultative approach within the financial sector, travel, and insurance segments:
• Develop sales plan, identifying key prospects; identify and target key decision makers and influencers across all prospect organizations.
• Identify key sales cycles for major contracts/opportunities from RFPs within the financial sector.
• Map and understand the competitor set – which is now diverse and fragmented (loyalty tech providers boutique data shops, to traditional Loyalty providers like Merkel and AIMIA, as well as CRM agencies).
• Develop effective and maintain constructive contact strategies with clients and prospects.
• Champion the cross‑selling of Collinson Loyalty products and services to existing clients in collaboration with regional account management teams.
• Represent Collinson at key industry and corporate events to develop the brand profile and sales pipeline.
• Collaborate with key internal stakeholders throughout the new business process:
• Liaise with Loyalty consulting and/or pre‑sales subject‑matter experts to develop effective win strategies to match client/prospect needs and challenges with relevant Collinson products and services.
• Facilitate two‑way interaction with research and marketing, sharing data on sector developments, news, prospect/competitor insight and activities.
• Liaise with regional account teams to introduce Loyalty products and services to existing clients in a strategic and coordinated manner.
• Manage responses to RFIs/RFPs including, ensuring the right casting and materials:
• Work…