Client Relations Manager
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-09-01
Listing for:
LVH Global
Full Time
position Listed on 2026-09-01
Job specializations:
-
Sales
Client Relationship Management, Business Development
Job Description & How to Apply Below
LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.
As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including:
ESSENTIAL FUNCTIONS- Prospect and develop new client leads in collaboration with the Marketing team
- Qualify prospective clients to ensure a good fit and long‑term partnership potential
- Work with the Owner Partner Team to tailor proposals across company offerings
- Lead the closing process and coordinate with the Finance team to ensure payment completion
- Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services
- Build and maintain strong client relationships to drive repeat business and long‑term loyalty
- Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores
- Competitive gross annual salary ranging from $75,000 - $85,000
- Commission Plan structure
- 20 Days of Paid Time Off
- 5 Days of Paid Sick Leave
- 6 Days of Paid Holidays
- Work equipment stipend
- Private health insurance
- Flexible work schedule, subject to business needs and management approval
- 4 or more years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals
- Proven track record of success in sales and increase in revenue
- Exceptional verbal and written English communication skills
- Strong experience with CRM, presentation, and other online productivity tools
- Multi-tasking capabilities and working effectively under deadlines
- Experience and love for international travel are highly desirable
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