Practices Agentforce GTM Specialist

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Customer Success

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are hiring for an AI GTM Specialist within the Salesforce Professional Services Global Data & AI Practice team.

Our team is passionate about delivering Salesforce's premier AI and data product offerings to ensure customers get the most value from the Salesforce Platform. We help customers accelerate their path to value by leveraging Salesforce’s cutting-edge AI technology and strategic roadmaps. The Agentforce GTM Specialist plays a crucial role in accelerating AI & Data solutions that deliver fast-time-to-value, while charting the path for our customers to become a full agentic organization on the Salesforce platform.

You will have the ability to position Data 360 & Agentforce solutions on varied business problems across different industries, while understanding business objectives, managing client expectations and communicating the value of our Services effectively. You’ll serve as a strategic advisor and Salesforce product expert to some of the company’s largest and most complex enterprise customers. You’ll be a passionate, strategic services GTM specialist with exceptional enterprise, commercial and cross-functional skills.

We are looking for strategic, analytical thinkers with business skills to join one of the fastest growing areas of our business.

• Develop and manage a territory plan aligned to industry areas which align with our business goals
• Forecast accurately, build a pipeline and progress opportunities
• Continuously explore opportunities with existing customers regarding ‘add on’ services
• Partner and build strong relationships with License Sales and Core Salesforce Professional Services counterparts to educate on the positioning and representation of our Services offerings
• Engage customers using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
• Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
• Work closely with our delivery teams to position, scope, schedule, and resource service engagements
• Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
• Follow internal methodologies and standardized approaches and seek to continuously improve them based on experience
• Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and individual Services bookings influenced
• Flexibility to travel across other North American locations

• Bachelors Degree or higher
• 8 years experience, encompassing the following:
• Working with Data & AI tools to solve real business problems
• Demonstrated experience with Agentforce (preferred)
• Strong background and understanding of Core Salesforce products, with a clear PoV on how data & AI enhance our Core Salesforce Solutions
• Credible…