Site Security Manager - Residential Client Program

Overview

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. We operate in challenging environments and provide disciplined, professional security services for domestic and residential programs.

The Site Security Manager – Residential Client Program is the primary owner and trusted operator for a high-net-worth client’s residential security program and affiliated properties. This role manages the day-to-day security posture of the client’s primary residence, provides executive protection support as required, and coordinates with Global Guardian’s operations and leadership teams.

In addition to core security responsibilities, the Site Security Manager ensures that any client-related operational, safety, or security-adjacent need is identified, coordinated, and resolved, either directly or through appropriate internal or external resources. This role requires a mature, solutions-oriented professional who can operate independently, exercise sound judgment, and maintain absolute discretion. Approximately 45 days per year are dedicated to standing up, managing, and demobilizing a temporary residential security team at the primary residence.

Outside of this surge period, the role returns to steady-state residential operations while also serving as a mobile response leader, traveling to other client sites or properties as needed.

• Residential Security & Client Support
  • Serve as the primary security authority for the client’s residence, property, and immediate environment.
  • Maintain continuous situational awareness and respond decisively to security incidents, emergencies, or irregularities.
  • Provide protective services, secure driving, and executive support as required.
  • Maintain a professional, discreet, and low-profile presence at all times.
  • Build and maintain strong working relationships with the client, household staff, and trusted vendors.

• Plan, stand up, manage, and demobilize a temporary residential security team during designated high-risk or high-activity periods.
• Recruit, vet, onboard, and supervise temporary security personnel in coordination with Global Guardian leadership.
• Develop and implement property-specific SOPs, post orders, schedules, and communication protocols.
• Ensure all personnel meet licensing, training, and compliance requirements.
• Serve as the on-site leader and escalation point throughout the surge period.
• Conduct post-operation reviews and ensure full demobilization at the conclusion of the assignment.

• Act as the single point of ownership for all security-related and security-adjacent client needs, ensuring issues are addressed promptly, professionally, and discreetly.
• Proactively identify risks, gaps, or operational issues affecting the client’s safety, privacy, or continuity of daily life.
• Take responsibility for seeing issues through to resolution, whether handled directly or coordinated through internal teams, vendors, or third parties.
• Execute client requests with urgency, sound judgment, and minimal disruption, while maintaining appropriate professional and security boundaries.
• Maintain a service-oriented mindset that reflects trust, accountability, and discretion.

• Travel to additional client residences or affiliated properties as required to assess, respond to, and resolve security or operational issues.
• Apply the same standards of ownership, professionalism, and discretion at secondary sites as at the primary residence.
• Conduct site assessments, recommend corrective actions, and implement temporary or permanent security measures as appropriate.
• Serve as the on-site authority during issue resolution, coordinating with Global Guardian leadership and GSOC as needed.
• Document findings, actions taken, and…