Site Security Manager - Residential Client Program

Overview

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement.

Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. We operate in the world’s most challenging environments and bring that same discipline and professionalism to domestic and residential security programs.

Position Summary and Objective

The Site Security Manager – Residential Client Program is the primary owner and trusted operator for a high-net-worth client’s residential security program and affiliated properties. This role is responsible for the day-to-day security posture of the client’s primary residence, executive protection support as required, and direct coordination with Global Guardian’s operations and leadership teams.

In addition to core security responsibilities, the Site Security Manager is expected to ensure that any client-related operational, safety, or security-adjacent need is identified, coordinated, and resolved
, either directly or through appropriate internal or external resources. This position requires a mature, solutions-oriented professional who can operate independently, exercise sound judgment, and maintain absolute discretion.

For approximately 45 days per year
, the Site Security Manager will stand up, manage, and demobilize a temporary residential security team at the primary residence. Outside of this surge period, the role returns to steady-state residential operations while also serving as a mobile response leader
, traveling to other client sites or properties as needed to assess, stabilize, and resolve issues with the same level of ownership as the primary residence.

Residential Security & Client Support

• Serve as the primary security authority for the client’s residence, property, and immediate environment.
• Maintain continuous situational awareness and respond decisively to security incidents, emergencies, or irregularities.
• Provide protective services, secure driving, and executive support as required.
• Maintain a professional, discreet, and low-profile presence at all times.
• Build and maintain strong working relationships with the client, household staff, and trusted vendors.

Program Stand-Up (45-Day Annual Surge)

• Plan, stand up, manage, and demobilize a temporary residential security team during designated high-risk or high-activity periods.
• Recruit, vet, onboard, and supervise temporary security personnel in coordination with Global Guardian leadership.
• Develop and implement property-specific SOPs, post orders, schedules, and communication protocols.
• Ensure all personnel meet licensing, training, and compliance requirements.
• Serve as the on-site leader and escalation point throughout the surge period.
• Conduct post-operation reviews and ensure full demobilization at the conclusion of the assignment.

Client Support & Ownership Mindset

• Act as the single point of ownership for all security-related and security-adjacent client needs, ensuring issues are addressed and resolved promptly, professionally, and discreetly.
• Proactively identify risks, gaps, or operational issues affecting the client’s safety, privacy, or continuity of daily life.
• Take responsibility for seeing issues through to resolution, whether handled directly or coordinated through internal teams, vendors, or third parties.
• Execute client requests with urgency, sound judgment, and minimal disruption, while maintaining appropriate professional and security boundaries.
• Mainta…