Security Officer - Dispatcher

Current Employees

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The Security Officer
- Dispatcher provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally, the Security Officer engages in loss and crime prevention activities to protect University assets.

• Controls building access and property removal.
• Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts.
• Responds to all building alarm signals and protects vehicles parked in University parking spaces.
• Assists in monitoring failure or malfunction of electrical and utility systems.
• Detects and reports campus safety problems.
• Takes remedial and corrective steps and notifies management for all abnormal conditions.
• Prepares accurate and up-to-date reports.
• Assists staff, students, patients, and visitors by providing directions and other relevant assistance.
• Monitors unauthorized individuals and escorts them from the premises or calls the police.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

• Patrols hospitals, buildings, grounds and associated areas to prevent, investigate and document arson, theft, vandalism and any other criminal activity.
• Monitors and responds to security, fire and environmental alarms.
• Assist in follow-up as necessary.
• Responds to emergency calls for assistance and disasters.
• Investigates unusual incidents reported by UM staff, visitors, physicians and patients.
• Provides excellent customer service to patients, families, visitors and staff.
• Maintain a safe and secure environment.
• Normal duties require extensive walking, standing, and/or running.
• Responds to and resolve problems, disputes and unusual circumstances as necessary.
• Handles disruptive individuals with good verbal intervention techniques.
• Combative individuals may require physical intervention.
• Assist with traffic control as necessary.
• Completes reports and incident documentation as necessary.
• Reports must be easy to read and accurate.
• Controls evidence, valuables, and lost/found items as necessary.
• Operates UM vehicles in accordance with the rules and regulations of the University of Miami.
• Works in an independent atmosphere with minimal supervision and high public contact.
• Completes all mandatory training programs.
• Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

High School diploma or equivalent required

Minimum 1 year of relevant experience

• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e. Microsoft Office).
• Must be punctual, dependable and flexible.
• Excellent customer service skills required to handle all levels of personnel, patients, and visitors.
• Must possess excellent oral and written communication skills in English.
• Ability to operate a motor vehicle
• Valid State of Florida driver’s license

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth
- University of Miami Health System
, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.

Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Full time

Staff