Security Officer Dispatch Specialist

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Miami, FL
, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor assigned areas, coordinate communications, and support timely responses to security-related incidents. This role combines routine observation, visible presence, and outstanding customer service to help promote a welcoming environment.

Guided by our values of being agile, reliable, and innovative, you will work as part of a team that puts people first and acts with integrity.

Position Type:
Full Time

Pay Rate: $16.26 / Hour

Job Schedule:

Day Time Mon
11:00 PM - 07:00 AMThur
03:00 PM - 11:00 PMFri
03:00 PM - 11:00 PMSat
03:00 PM - 11:00 PMSun
03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a commercial real estate location.
• Respond to incidents, service calls, and critical situations in a calm, problem-solving manner while dispatching personnel and communicating updates to property management and/or emergency contacts as needed.
• Monitor radios, phones, alarms, cameras, and other communication systems to help support timely awareness of building activity, after‑hours concerns, and/or unusual conditions.
• Maintain detailed dispatch logs, incident records, and activity reports, documenting calls for service, officer status, key events, and follow-up information in accordance with site protocols.
• Conduct regular and random patrol coordination for the building and perimeter, helping to support coverage, access control activity, and response to tenant and visitor concerns across the location.

Minimum Requirements:

• Proof of a high school diploma or GED is required by the client.
• Be at least 21 years of age.
• A state, county, or city issued security‑related license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: