Service Technician

Overview

The Service Technician plays a critical role in the success of Restaurant Technologies. Our Service Technicians are responsible for the installation and servicing of advanced equipment in locations throughout the food service industry. The Service Technician installs core products for new customers, provides customer training, troubleshoots, and handles service and maintenance for existing customers.

• Install, maintain, and repair equipment in a safe, timely, and accurate manner.
• Meet operational goals and timelines: service labor per hour, first‑time right, 5S standards.
• Comply with internal processes and all local and federally regulated requirements (DOT, OSHA, HACCP).
• Maintain proper parts and supply levels in company service vehicles and ensure proper paperwork standards.
• Communicate with customers so product performance meets expectations.
• Serve customers’ needs, training and coaching them on the system as needed.
• Utilize iPhone apps for parts, customer notes, and clocking in/out.
• Work night installation shifts as needed; schedule varies by customer demand.

• Must be 21 years of age with a valid driver’s license.
• High School Diploma or equivalent.
• Operation of a DOT‑regulated vehicle and subject to a DOT‑mandated pre‑employment drug test (positive for any controlled substance disqualifies).
• Ability to work within a team environment.
• Ability to problem‑solve customer installation and service issues.
• Basic mechanical and/or electrical duty proficiency.
• Strong customer focus and ability to respond positively to challenging situations.
• Meet Fleet Safety requirements and maintain a clean driving record.
• Ability to carry 50 pounds by hand, bend, stoop, squat, stand, walk, climb, twist, turn and reach out.
• Ability to climb up and down a ladder as high as 20 feet.

• Vocational training.

Compensation includes $26.00 per hour + shift differential + overtime + a quarterly bonus up to $5,200 per year; opportunities to increase base pay with weekend shifts, tenure and level‑up development programs. Shift options: 4/10s.

Benefits: $0 premium medical for single coverage or employer HSA contribution for family coverage; dental, vision, life and disability insurance; tuition reimbursement and more. 401(k) with matching contribution up to 4.5% of compensation. Paid time off and paid holidays. $3,000 employee referral bonus program and $200 new customer referral program.

Restaurant Technologies is a Military & Veteran friendly company. We are an Equal Employment Opportunity and affirmative action employer. All aspects of employment are based on merit, competence, performance, and business needs. The company does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other protected status.

If you need assistance or accommodations due to a disability, please contact us by email at  or call 1‑888‑796‑4997.