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Technical Trainer, Roofing
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Trades / Skilled Labor
Installation Technician
Job Description & How to Apply Below
Responsibilities
- Serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions.
- Prepare and execute installation instructions, guides, videos and other tools for use in the field.
- Develop product training methodology for classroom and field installation training.
- Train installation crews on proper installation technique.
- Train customers and sales personnel on proper installation technique.
- Manage day-to-day issues and work with sales to ensure solutions are achieved.
- Analyze and provide feedback concerning product development and pricing.
- Provide feedback to Product Management, R&D, engineering and quality about product defects, design issues, potential product enhancements and new ideas that solve pain points during installation.
- Collaborate with Customer Care as needed to support warranty claims and customer complaints.
- Work closely with marketing teams for preparation of displays for trade shows as needed.
- Up to 60% travel required with 2-3 overnight stays per week.
- 6-8 years of experience with construction, building materials, building science or related fields
- Advanced knowledge of roofing installation processes
- Knowledge of standard building practices
- Specific knowledge of building and wind codes in assigned territory
- Written and oral communication and presentations skills
- Proven ability to interact and communicate with persons of various backgrounds and knowledge levels in order to promote products, and proper installation practices
- Skilled mechanical abilities
- Ability to read, interpret and comprehend technical documents such as: installation instructions, architectural blueprints, construction plans, product specifications and building codes
- Ability to work independently with minimal supervision, yet have the ability to lead and work as part of a team
- Ability to construct training decks as needed using common tools, building techniques, and materials
- Working knowledge of Microsoft Office applications, such as Outlook, Word, Excel, and PowerPoint.
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